Privacy Policy.

1. Who this policy covers

This policy explains how enquiry information is handled when submitted through newdynamicpestcontrol.com. The specific providers used depend on whether direct WhatsApp or secure backend mode is active.

2. Information we collect

When you enquire, you may provide your name, mobile number, email address, complete service address, PIN code, property type, pest concern, preferred appointment time and optional photo. Technical information needed for security, enquiry source parameters and anti-spam checks may also be processed.

3. How we use information

We use enquiry details to respond, assess service availability, contact you about a requested appointment, prevent spam and maintain operational records. We do not use enquiries to send unrelated marketing messages without an appropriate basis and consent.

4. Where enquiries go

In direct WhatsApp mode, your browser opens WhatsApp with a prepared message; the message is not delivered until you send it, and this website does not save a lead. If secure backend mode is enabled, submissions are saved to a Cloudflare D1 lead database. Optional photos are stored in a private Cloudflare R2 bucket if configured, and notifications may be sent through Meta WhatsApp Business Platform and an email provider such as Resend. Each provider applies its own terms and privacy practices.

5. Data security and retention

We use HTTPS when hosted correctly and server-side verification when automatic submissions are enabled. Access to lead data should be restricted to authorised staff. The business owner must set a retention schedule and delete no-longer-needed information; a proposed initial working policy is to review and delete inactive enquiries after 180 days, subject to business or legal needs. This proposed period is not an automatic deletion promise.

6. Consent and your choices

Submitting the form asks the business to contact you about your pest-control enquiry. To ask for access, correction or deletion of your information, contact the business through WhatsApp at +91 9999745861 until a verified business email is published.

7. Website analytics and cookies

This website does not activate optional Google Analytics until the owner sets a valid measurement ID and the visitor chooses to allow analytics cookies. Hosting providers may process necessary technical logs.

8. Policy updates

The business may update this notice as services or systems change. Final business contact details and applicable legal notices should be reviewed with a qualified professional before live processing of customer data.